Missouri Board of Cosmetology Practice Exam

When a client reports an allergic reaction during a service, the most appropriate action is to stop the service immediately and provide first aid if necessary. This response prioritizes the safety and well-being of the client. Allergic reactions can range from mild irritation to severe anaphylaxis, and it's crucial to discontinue any further applications that may exacerbate the situation.

Stopping the service allows you to assess the extent of the reaction and determine the appropriate first aid measures. This could involve cleansing the affected area, applying cold compresses to reduce swelling, and monitoring the client for more severe symptoms while preparing to seek medical assistance if needed. Addressing the reaction promptly can prevent complications and demonstrate professionalism and care.

Continuing with the service or applying a cooling treatment without addressing the client's complaint could worsen their condition and pose significant risks to their health. Changing products in response to an allergic reaction may not resolve the underlying issue and could lead to further complications. Thus, the safest and most responsible action involves stopping the service and managing the client's reaction appropriately.