What should a cosmetologist do when noticing a client has a scalp condition like seborrheic dermatitis?

When a cosmetologist notices a client has a scalp condition like seborrheic dermatitis, the appropriate action is to refer the client to a medical professional. This condition involves inflammation and excessive flaking of the scalp, which can require medical evaluation and treatment. A cosmetologist is not qualified to diagnose or treat medical conditions, and recommending professional medical assistance ensures that the client receives appropriate care tailored to their specific needs.

Although attempting to treat the condition with products may seem helpful, cosmetic products may not address the underlying issues associated with seborrheic dermatitis and could potentially exacerbate the problem. Ignoring the condition could lead to further irritation or worsening of symptoms, and performing a scalp massage may also aggravate the issue by causing further irritation or discomfort in the affected areas. Therefore, the best course of action is to guide the client to seek help from a healthcare provider who can provide a proper diagnosis and treatment plan.